Core Concepts for Stronger Teams
In this series, you’ll explore 9 core concepts that will help you implement strengths with your team at work. The concepts we chose for you came straight from you - both from listeners of this show and from participants in our training classes.
These are the concepts that pop out as most important or elusive.
If you know the overlooked or unconsidered angles that can help you make the most of strengths on your team, you'll make big leaps.
There's one dedicated podcast episode and blog post for each of the concepts.
The 9 Concepts
Each concept has a separate podcast episode and blog post to go into detail.
After all, this list won't make full sense until you see the full descriptions and detail around each concept. Lisa is famous for making up funny sayings (like "Troublemaker Talents") to describe a concept.
You'll "get it" at a surface level when you hear the phrase, yet you'll also want to listen to the full episode to get the full effect.
- Skills, Experiences, and Talents
- Troublemaker Talents
- Regulate by Situation
- Easy Buttons
- Not an Excuse
- Gimme That Escalation
- Takes Time and Intention
- Honored and Insulted
- Starved and Fed
Notice What Works: A Challenge
The 3-Coin Challenge is based on the concept “Notice what works to get more of what works.” It’s simple. You put 3 coins in your pocket. Or paper clips. Or any small item. Try it. Put 3-small-somethings in your pocket right now.
Then, you can get rid of one item at a time as you give away a bit of recognition. Now, you’re not giving the person the actual coin. You’re giving them recognition. You'll see some examples below.
Do this as a once-per-week challenge. Build a habit by doing it regularly--even daily if you’re game. Keep the recognition small and simple. Don’t give a thought to “saving your pennies for something extra good.” For the purpose of this exercise, there’s no benefit to withholding praise, no matter how small.
Here are a few examples:
Recognizing Ishaan, a Teammate
Imagine that I have a teammate named Ishaan. He takes a call from an irate customer. I hear it, and it’s good. Rather than silently nodding to myself about his moment, I acknowledge it aloud. I say,
“Wow Ishaan. You really worked magic when you talked her off the ledge. She sounded like she was going to leave us, and now she’s a fan again. That was amazing to hear.”
Recognizing Sonia, a Direct Report
“Dang, Sonia! Your 3D data visualization finally made sense of our Q2 forecast. Everyone seemed lost, and then, BAM! Your chart helped it make sense to everyone. Thank you for making it so clear.”
Recognizing Sam, a Peer
“Sam, that question changed the course of this meeting. Thank you for helping us see a new angle. We would have totally missed that.”
So that’s it. Have fun with it. Be generous and specific with the recognition. Get the pesky coins out of your pocket as you "earn them out" by giving away recognition.
You Get What You Measure--And What You Affirm
The beauty of doing this challenge is that you get more of what you affirm. It’s repeatable by the recipient of your praise because they already did it well.
Imagine how powerful that small thought can be. When they think, “Oh, that was easy, and the team seemed to like that. I can do more of that - no problem.”
If you hadn’t told them anything, it’s like they’re walking around the wilderness with a blindfold on and no compass. They just keep trying things to see if anything works. On the other hand, when you recognize them, it’s like taking off the blindfold.
What you appreciate and want is no longer hidden. And it’s like giving them a compass - they have a general direction to align with. And that direction is likely aligned with their strengths, so it will also be easy for them to offer more of it. That’s why you’ll get more of what works when you notice what works.